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Error "maximum number of activations has been reached"

2019-08-02

The following error may appear while activating your XLSTAT license:

"You have reached the maximum number of activations allowed for this key"

Scenarios and solutions

This error occurs in the following cases:​

1. You transfer your license to a new computer without deactivating it on the old one. 
Solution: You need to deactivate your license key on your old computer. A deactivation guide is available here

2. You try to reactivate XLSTAT after formatting your computer or after your hard disk has crashed. 
Solution: Please report the error and send your license key to our technical support

3. A user has left the company and you try to activate XLSTAT for a new user without deactivating the license on the previous user session (this applies only for multi-users licenses). 
Solution: Please report the error to our technical support including as information the license key and the username of the old user's session. 

Contact Us

Email Sales

Contact our technical support team: support@xlstat.com

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