The following error may appear while activating your XLSTAT license:
"You have reached the maximum number of activations allowed for this key"
Scenarios and solutions
This error occurs in the following cases:
1. You transfer your license to a new computer without deactivating it on the old one.
Solution: You need to deactivate your license key on your old computer. A deactivation guide is available here.
2. You try to reactivate XLSTAT after formatting your computer or after your hard disk has crashed.
Solution: Please report the error and send your license key to our technical support.
3. A user has left the company and you try to activate XLSTAT for a new user without deactivating the license on the previous user session (this applies only for multi-users licenses).
Solution: Please report the error to our technical support including as information the license key and the username of the old user's session.