Your data analysis solution

General troubleshooting for licenses

2019-02-25
If you encounter a licensing problem, please follow this procedure below to clean up your installation:

1- Uninstall XLSTAT from your computer.
2- Download our cleaning tool available by clicking here and launch it as administrator.
3- Close the window that appears.
4- Download the latest version of XLSTAT to which you are entitled to. You can find the download link either in your MyXLSTAT account or in the confirmation email you received after ordering your license. Otherwise please contact our support.
5- Finally, please activate your XLSTAT license key.

If your problem persists after this procedure, please contact our technical support.
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