My perpetual license does not give access to the version I have installed
After installing XLSTAT, you will get the following error message if:
You have a perpetual license but you have no longer access to free upgrades and support.
How does a perpetual work?
When you order a perpetual license, you get a one-year of free upgrades and support. This means that your license never expires but once your upgrade & support term has been reached you have no longer access to new releases.
When does this error appear and how can I fix it?
If you see the above dialog box, it means that you have installed a recent version although your upgrade & support term has been reached. There are two solutions:
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